We aim to ensure every customer is satisfied with their purchase from BECKWITH ZYNTEX LLC.
1. Return Eligibility
You may request a return within 14 days of receiving your order if the product meets one of the following conditions:
- Item is defective or damaged
- Item received is incorrect
- Product quality issues confirmed upon inspection
To be eligible, items must be unused, unworn, and in original packaging.
2. Non-Returnable Items
The following items are not eligible for return:
- Used or washed clothing
- Items without original packaging
- Clearance or final sale items (if applicable)
3. Refund Process
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.
4. Shipping Costs
- If the return is due to our error (wrong or defective item), we will cover return shipping costs.
- For other reasons, return shipping costs are the responsibility of the customer.
5. Exchange Policy
We offer exchanges for size or product issues depending on stock availability.
Contact Information
BECKWITH ZYNTEX LLC
Email: info@beckwithzyntex.com
Phone: +1 (269) 544-0719